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Elements on xstore slides are scaling by themselfs

This topic has 2 replies, 2 voices, and was last updated 4 months, 3 weeks ago ago by Rose Tyler

  • Avatar: TheOne
    TheOne
    Participant
    November 25, 2024 at 16:10

    Hello,

    Can you please check xstore slide 1 why the elements are scaling by themselfs.
    One day the proportions are the way it should be and the other day the are enlarged or scaled down. Example in attachment – the circle was the same size as the other two and today is enlarged. We had a thing couple of weeks ago that the product picture on main presentation was fine one day and the other was scaled down.

    Thank you,

    slide 1

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    for this information.
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    #425164 Copied
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 25, 2024 at 17:03

    Hello,

    Thank you for reaching out to us.

    We understand your concern regarding the scaling issue with the elements on Slide 1 of your XStore theme. Based on your description and the attached example, it seems that the proportions of certain elements, such as the circle, are changing inconsistently over time. We also note the previous issue you mentioned regarding the product picture on the main presentation.

    To assist you further, we kindly ask you to provide the following details:
    1. Any recent changes or updates made to the theme or plugins.
    2. The specific settings or configurations applied to the slider.

    Warm Regards,
    The 8Theme Team

    #425179 Copied
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