Elements Pro causing issues with Elementor Editer

This topic has 3 replies, 3 voices, and was last updated 1 months ago ago by Andrew Mitchell

  • Avatar: Intermarket Guest Amenities
    Intermarket Guest Amenities
    Participant
    October 22, 2024 at 05:56

    Hello,
    I have been having trouble editing pages on my site with Elementor. I have narrowed it down to the plugin Pro Elements. When this plugin is activated, I cannot edit or create new pages with Elementor. When I deactivate the plugin, I can edit with Elementor but my header and footer do not show on my website. Rather a default header and footer that do not relate to my content.
    I have cleared my cache a few times so it’s not that.
    Please help!!

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 22, 2024 at 06:31

    Hello, @Intermarket Guest Amenities,

    Thank you for contacting us and for using XStore.

    To ensure a smooth and efficient resolution process, we kindly request that you refrain from creating multiple topics for the same issue. This helps us avoid any inconvenience and allows us to assist you more effectively.

    We have checked your website and found no issue, We have edited or created a new page with Elementor on your site.

    We have recorded a video for you, please watch it for reference. The video link is in a private cotnet area.

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 22, 2024 at 08:52

    Dear Intermarket Guest Amenities,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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