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Elements Pro causing issues with Elementor Editer

This topic has 2 replies, 2 voices, and was last updated 2 hours, 9 minutes ago ago by Tony Rodriguez

Intermarket Guest Amenities

Participant

October 22, 2024 at 05:56

Hello,
I have been having trouble editing pages on my site with Elementor. I have narrowed it down to the plugin Pro Elements. When this plugin is activated, I cannot edit or create new pages with Elementor. When I deactivate the plugin, I can edit with Elementor but my header and footer do not show on my website. Rather a default header and footer that do not relate to my content.
I have cleared my cache a few times so it’s not that.
Please help!!

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1 Answer

Tony Rodriguez

Support staff

October 22, 2024 at 06:31

Hello, @Intermarket Guest Amenities,

Thank you for contacting us and for using XStore.

To ensure a smooth and efficient resolution process, we kindly request that you refrain from creating multiple topics for the same issue. This helps us avoid any inconvenience and allows us to assist you more effectively.

We have checked your website and found no issue, We have edited or created a new page with Elementor on your site.

We have recorded a video for you, please watch it for reference. The video link is in a private cotnet area.

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best regards,
The 8Theme Team

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