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Email builder: add bank information into email order

This topic has 2 replies, 2 voices, and was last updated 1 weeks ago ago by Jack Richardson

M.

Participant

April 15, 2025 at 16:23

Hi,
is possible add bank informations into new order email with Email builder?
I searched among the shortcodes inside the html editor of the text fields but I didn’t find anything… is very important this informations because se the customer close the page lost the bank informations…

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Jack Richardson

Support staff

April 16, 2025 at 15:49

Dear @M,

We hope this message finds you well.

Could you please confirm whether it is possible to display such details using the default email templates? Additionally, have you come across any WooCommerce documentation that explains how to display this information using custom code snippets?

Our understanding is that if such snippets are available, the relevant information should be automatically rendered within the appropriate widgets across the email template. Currently, there are no prebuilt shortcodes available for displaying bank details. If you would like us to consider adding such a shortcode, we kindly invite you to submit a feature request via our task board at the following link: https://www.8theme.com/roadmap/.

To assist us in exploring a possible solution for your case, we would appreciate it if you could share a screenshot of the default email template or show us how such details are expected to be displayed in the default emails.

Thank you for your cooperation.

Best regards,
Jack Richardson
The 8Theme Team

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