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Email Builder Tracking Number in Completed Emails

This topic has 10 replies, 2 voices, and was last updated 3 years, 6 months ago ago by NM

  • Avatar: NM
    NM
    Participant
    June 2, 2021 at 23:11

    I’m testing out the Email Builder and I would like to switch to it, but I can’t get the {correios_tracking_code} shortcode to insert a tracking number in my Completed emails.

    Is there any documentation or advice you can give?

    #289732 Copied Theme version: 3.2.10 WooCommerce version: 5.3.0
    9 Answers
    Avatar: NM
    NM
    Participant
    June 2, 2021 at 23:14

    FYI, I am using this plugin for shipping https://www.pluginhive.com/product/woocommerce-ups-shipping-plugin-with-print-label/

    #289733 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 3, 2021 at 12:55

    Hello,

    Does that plugin display tracking code in the Completed email with the default WooCommerce templates (not Email builder)?

    Regards

    #289792 Copied
    Avatar: NM
    NM
    Participant
    June 3, 2021 at 21:46

    Hi Olga,

    Yes it does display the tracking code in the Completed emails with the default WC template.

    #289844 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 4, 2021 at 12:21

    Hello,

    Could you, please, ask the author what WooCommerce hook do they use to display that?

    Regards

    #289896 Copied
    Avatar: NM
    NM
    Participant
    June 7, 2021 at 18:08

    Hi,

    I just heard back from the plugin developer and the UPS plugin will add the Tracking details to the WooCommerce’s action hook- woocommerce_email_order_meta.

    #290181 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 7, 2021 at 21:18

    Hello,

    In this case add the Hook element and choose the necessary hook https://gyazo.com/8e84ded106990fff087fcdb0ed3ecf39

    Regards

    #290209 Copied
    Avatar: NM
    NM
    Participant
    June 8, 2021 at 15:30

    Thanks, but all that displays when I use that is “WooCommerce hook placeholder”

    #290290 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 8, 2021 at 16:37

    Hello,

    Are you talking about preview or about real email?

    Regards

    #290300 Copied
    Avatar: NM
    NM
    Participant
    June 9, 2021 at 15:58

    Just ran a test order and it looks like it works on the live shipment emails.

    Thanks for your help!

    #290402 Copied
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The issue related to '‘Email Builder Tracking Number in Completed Emails’' has been successfully resolved, and the topic is now closed for further responses

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