Return to previous page

Email link on “Contact us” page won’t work

This topic has 4 replies, 2 voices, and was last updated 7 months, 3 weeks ago ago by Tony Rodriguez

Grace Chen

Participant

July 2, 2024 at 18:45

Hello,

“Contact us” page: https://anchormolecular.com/order_request/contact-us/

I tried to add an email link to mailto:info@anchormolecular.com, but it won’t work. I made a screenshot. I hope you can help show me the right way. Thank you very much!

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#402798 Copied Theme version: 9.3.12

3 Answers

Tony Rodriguez

Support staff

July 3, 2024 at 06:55

Hello, @Grace Chen,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We are pleased to inform you that the issue you reported has been successfully resolved. To see the changes, please clear your browser’s cache and revisit your site.

Our technical team has implemented an HTML widget and added the necessary HTML code to address the issue effectively. As a result, the email link on the “Contact Us” page is now functioning correctly.

For your reference, we have uploaded images in the private content area of our website.

Should you require further assistance or have any questions, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#402833 Copied

Grace Chen

Participant

July 3, 2024 at 23:08

Thank you very much! You are the best, and I have already given you a 5-star review!

#402960 Copied

Tony Rodriguez

Support staff

July 4, 2024 at 05:13

Hello, @Grace Chen,

You are welcome! If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Have a nice day.

Best Regards,
8Theme’s Team

#402971 Copied
Tagged: contact us page, email link issues, troubleshoot woocommerce, woocommerce wordpress themes, wordpress theme support
Viewing 4 results - 1 through 4 (of 4 total)