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Email not sending wordpress due to xstore theme

This topic has 4 replies, 3 voices, and was last updated 4 years ago ago by Rose Tyler

lalit

Participant

December 11, 2020 at 10:39

when we activate xstore email not sending by contact form and woocommerce etc.

Please, contact administrator
for this information.

#263573 Copied Theme version: 7.1

3 Answers

Olga Barlow

Support staff

December 11, 2020 at 16:35

Hello,

Do you get emails if the default WP theme is enabled? Did you test it with the Storefront theme for example?

Regards

#263626 Copied

lalit

Participant

December 12, 2020 at 06:47

yes mail is send when default theme is activate

#263697 Copied

Rose Tyler

Support staff

December 13, 2020 at 13:22

Hello,

Have you checked the Spam folder?
I would suggest you contact your host to check the mail error logs.
Also, provide us with temporary wp-admin and FTP access, please.

Regards

#263835 Copied
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