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Email Template ‘View your order’ Link URL

This topic has 5 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Ffoot

Ffoot

Participant

September 5, 2022 at 09:47

Hi,

Some of your email templates have a button to ‘View your order’. By default they are just linked to the {site_url}. What would I use to link this to the customers actual order (assuming they haven’t created an account at checkout)?

Thanks

#333262 Copied Theme version: 8.3.1 WooCommerce version: 682

4 Answers

Rose Tyler

Support staff

September 5, 2022 at 16:09

Hello,

You may add a link to the page with track order woocommerce shortcode
Example -> https://xstore.8theme.com/elementor/demos/minimal-fashion02/track-order/
WooCommerce shortcode -> [woocommerce_order_tracking]
WooCommerce shortcodes docs -> https://woocommerce.com/document/woocommerce-shortcodes/#order-tracking-form

Regards

#333299 Copied

Ffoot

Participant

September 6, 2022 at 06:15

Hi,

I’m not trying to add a link to a page. It’s a link within the email templates e.g. “Note added to your order” that will, if possible, take customers to their order when clicking the ‘View your order’ button in the email based on that template. As some of the templates have come with this button by default, I assumed linking to their order from an email would be possible.

Here is the list from the email editor. Are any of these suitable for this purpose? https://www.evernote.com/l/ABg25i5HjK9N9qKreEX702ECzCXKwDB9mTI

Thanks.

#333325 Copied

Rose Tyler

Support staff

September 6, 2022 at 08:19

Hello, 

All possible shortcodes for use in Email Builder are already in the list you may see by clicking shortcodes ( https://prnt.sc/PY7gIqDbnHOp ) in Text element. You may add Text element and inside it’s content add a link -> https://prnt.sc/mAIcVXDDPMGY with the details of url – {order_received_url} -> https://prnt.sc/B8DbvxhRSA0K
Then in emails, your customers will have a link to view their order details -> https://prnt.sc/PN5Lh-AsmIZ8 and it will link them to -> https://prnt.sc/rB9gHUN5tRke

If you mean something else, please, provide us with more details of the result you expect to reach out.

 Regards

#333344 Copied

Ffoot

Participant

September 6, 2022 at 12:51

Hi,

Thanks for that. It should work fine.

Cheers.

#333380 Copied
Tagged: email, link, order, template, view, woocommerce, wordpress
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