Return to previous page

Emails are Bugged they dont show pictures i upload to my customers

This topic has 4 replies, 2 voices, and was last updated 8 months, 1 weeks ago ago by Rose Tyler

Atlaz Finance

Participant

April 10, 2024 at 13:42

Emails are Bugged they dont show pictures i upload to my customers

Files is visible for topic creator and
support staff only.

#391108 Copied Theme version: 9.2.9

3 Answers

Rose Tyler

Support staff

April 10, 2024 at 14:36

Hello, Atlaz Finance,

Thank you for reaching out to us with your concern. We understand the importance of ensuring that your emails are delivered to your customers with all the intended content, including pictures.

Please update the theme and plugins – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

If this doesn’t help, please provide us with FTP access.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#391120 Copied

Atlaz Finance

Participant

April 17, 2024 at 09:24

How can i bring back the original default template from woocommerce emails ?

#391954 Copied

Rose Tyler

Support staff

April 17, 2024 at 10:44

Hello, Atlaz Finance,

We would like to inform you that in order to revert to the original default template for WooCommerce emails, it is necessary to disable the email builder. For your convenience, we have provided a screenshot illustrating the process: https://prnt.sc/fb9N-vkjZRH-

Best Regards,
8Theme’s Team

#391965 Copied
Tagged: customer email glitches wordpress, image upload problems woocommerce, woocommerce email issues, woocommerce email picture error, wordpress themes email bug
Viewing 4 results - 1 through 4 (of 4 total)