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Emails are not being received during new account, order etc

This topic has 3 replies, 2 voices, and was last updated 4 months, 3 weeks ago ago by Andrew Mitchell

Dims

Participant

May 23, 2024 at 09:25

I am registering a new account as “client” and I am never receiving the email to set the password. I am pressing “forgot my password” and again never receiving the email to reset the password.
I am placing an order and I am not receiving an email (as the client) about the order.

#396348 Copied Theme version: 9.3.10

2 Answers

Dims

Participant

May 23, 2024 at 09:38

I changed the “sender” email from the yahoo to “myemail@myurl.com” and it is fine now.

#396350 Copied

Andrew Mitchell

Support staff

May 23, 2024 at 09:38

Dear Dims,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#396351 Copied
Tagged: email delivery issues, fix woocommerce email issues, new account email problems, troubleshoot woocommerce emails, woocommerce order confirmation, woocommerce wordpress templates, wordpress email notifications
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Emails are not being received during new account, order etc

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