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Emails are not comming from the theme kindly help me please

This topic has 5 replies, 2 voices, and was last updated 2 years, 3 months ago ago by Rose Tyler

Aman

Participant

September 7, 2022 at 22:34

hello please help me in email

Please, contact administrator
for this information.

#333517 Copied Theme version: 7.4 WooCommerce version: 6.4

4 Answers

Aman

Participant

September 8, 2022 at 11:37

there is no cancel button in my order section why ?

https://prnt.sc/5Hrpi1OtJDnz

#333552 Copied

Rose Tyler

Support staff

September 9, 2022 at 09:38

Hello,

Please do not duplicate requests – https://www.8theme.com/topic/my-website-not-having-cancellation-and-there-is-more-things-i-want-to-fix-please-help-me/#post-333565 it would be better to post separate questions via separate topics.
1, 2, 3/ Please check how emails work when XStore > Built-in Email Builder is disabled.
Check how it works with the default theme – Storefront activated.
Let us know the results.
4/ Usually this means that the mail address you provided in the “To” or “From” field (i.e. the destination address for the form) is incorrectly written or missing.
If you really only wrote [your-name] in the From: field, that’s where the problem is: You need a valid email address in there, not just a name.
https://contactform7.com/configuration-errors/invalid-mailbox-syntax/
Provide temporary wp-admin access, so we can take a closer look.
5/ There is no such option, by default. You can maybe find a plugin that can provide this functionality, but we did not test such plugins officially so can’t recommend them. Try to contact the support of WooCommerce to get advice. Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins.
6/Why do you think there should be a such button? Did you see it on our demos? As I can see, it works in the same way even with the Storefront theme – https://prnt.sc/RGhucLh4ExIg (this theme is the official theme of the WooCommerce plugin). So, there is no such button in our theme or in WooCommerce, by default. Maybe support of the WC plugin will give you some advice.

Regards

#333610 Copied

Aman

Participant

September 10, 2022 at 09:37

please come back to me asap i really need of you

Please contact administrator
for this information.

#333676 Copied

Rose Tyler

Support staff

September 11, 2022 at 09:46

Hello,

first, We would recommend you to contact the support of WooCommerce plugin.

second, submit a new separate topic for this request – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , so after the weekend, I will be able to pass it to our dev team. Sorry, but I can’t give an answer right now without consultation.
1 question = 1 topic on the forum, please. It will speed up getting answers.

third, Check now

fourth, read next articles https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ https://elementor.com/help/speed-up-a-slow-site/
https://prnt.sc/j16xcyG4rb3P – Eliminate render-blocking resources and Reduce unused CSS – you may try solutions described here https://onlinemediamasters.com/eliminate-render-blocking-resources-wordpress/
Reduce unused JavaScript – https://web.dev/unused-javascript/?utm_source=lighthouse&utm_medium=lr (disable unrequired plugins).
Reduce initial server response time – contact your hosting provider, because it is server-side.

fifth, contact support of WooCommerce plugin.

sixth, contact support of WooCommerce plugin, https://wordpress.org/support/plugin/woocommerce/

Regards

#333714 Copied
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Emails are not comming from the theme kindly help me please

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