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Emails customization - by MaxCon - on WordPress WooCommerce support

This topic has 8 replies, 4 voices, and was last updated 7 years, 4 months ago ago by Rose Tyler

MaxCon

Participant

December 6, 2017 at 17:11

Hi,
can you let me know where I can customize the system emails content (texts , header, footer). All the emails are in the appropriate language (Polish) but I am not able to customize them. Wanted to do it manually but cannot find the following folder on my server: xstore/woocommerce/emails.
Thanks and regards,
MC

#179490 Copied

7 Answers

Olga Barlow

Participant

December 6, 2017 at 17:49

Hello,

Because our theme does not overwrite default WooCommerce templates. If you want to customize WC email templates you need to activate XStore child theme and copy the necessary templates from WC plugin into child theme folder and edit them.

Regards

#179494 Copied

Walid

Participant

December 6, 2017 at 18:10

Go to Woocommerce->Settings->emails
scroll a little bit down.
Hope it helps.

#179498 Copied

Rose Tyler

Support staff

December 7, 2017 at 10:38

Hello, @Walid

Thanks for the notice.

Reagrds

#179552 Copied

MaxCon

Participant

December 8, 2017 at 11:12

Hello,

thanks for the feedback. I have managed to modify the email texts using Loco Translate. But I am not able to translate the following strings on the frontend:

– Add to Wishlist (product page)
– Compare (product page)
– YOUR SHOPPING CART IS EMPTY
We invite you to get acquainted with an assortment of our shop. Surely you can find something for yourself! (appears once the cart icon has been clicked on)

Can you let me know how to fix this issue.

Thanks and regards

#179689 Copied

Rose Tyler

Support staff

December 8, 2017 at 11:59

Hello,

You’re welcome! Hope you are having a nice day.
You need to check translations of YITH WooCommerce Wishlist and YITH WooCommerce Compare plugins.
Also, go to Theme Options > E-commerce > Shop > Text for empty cart.

Regards

#179704 Copied

MaxCon

Participant

December 8, 2017 at 16:00

Hi,
thank you for your prompt replay.
I was able to cusomize the text for empty cart 🙂
But there is no Polsih translation for the YITH WooCommerce Compare plugin and in the YITH WooCommerce Wishlist plugin no Wish List string is available. Moreover would appreciate if you told me where translations of the validation error texts (pop up if no billing address entered) can be customized.
Thanks and regards.

#179745 Copied

Rose Tyler

Support staff

December 8, 2017 at 16:09

In this case, you need to create translations to your language for these plugins: Loco Translate > Plugins.

Likely it relates to translation of woocommerce plugin.

Regards

#179746 Copied
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