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Empty Shop – Not Populating Products

This topic has 2 replies, 2 voices, and was last updated 5 years, 11 months ago ago by Olga Barlow

Joey

Participant

January 31, 2019 at 17:56

Randomly, my shop goes empty and no products appear. When I check the products individually they are still appear at their individual pages, and they also appear on their proper category pages, but the shop still remains empty.

I go to my permalinks section and re-save settings and then products appear on the shop page again. Aside from myself, no one has access to this WordPress Settings panel. What is going on? How do I remedy this without having to constantly check the site and when it happens log in to re-save settings?

Please, contact administrator
for this information.

#208364 Copied Theme version: 5.1.5 WooCommerce version: 3.5.4

1 Answer

Olga Barlow

Support staff

January 31, 2019 at 19:15

Hello,

.htaccess file could affect the permalinks structure. Contact your hosting provider and ask if that file could be changed by the server system. This option is not related to our theme, permalinks are default WordPress settings.

Regards

#208373 Copied
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