Enable hover functionality on shop page on mobile

This topic has 8 replies, 2 voices, and was last updated 1 years, 12 months ago ago by Tony Rodriguez

  • Avatar: Nick
    Nick
    Participant
    November 16, 2022 at 16:30

    Hello,

    Could you please enable hover functionality on shop page on mobile?

    Please check on private the reason

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 17, 2022 at 06:09

    Hello, @Nick,

    Please tell me which element you used for that Perspective dropdown in the header and which you used for the hover and modal effect, OR you used Custom Code for it?

    I can see you are using the Child Theme on your site, have to try to switch and checked with the Parent Theme?

    OR you have used any third-party plugin for it?

    Please share the name of the plugin and URL also I need your site WP Admin Login details in the private content area of this topic as below listed format, so that I will check it for you and help you out if possible.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Note: I need the debugging on your site as well, which includes deactivating all the third-party plugins and on-site Customization as well, so please take the complete backup of your site and share the permission OR clone your site and share that with me.

    Regards 8Themes Team.

    Avatar: Nick
    Nick
    Participant
    November 17, 2022 at 07:55

    private

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 17, 2022 at 09:23

    Hello, @Nick,

    Thanks for the logins I have checked your issue.

    Now, the thing is the functionality you added works on the hover and by default, the hover doesn’t work on mobile it’s the default behavior, mobile doesn’t have any cursor it will get your finger as a click, not as a hover that’s why your code/functionality is not working on mobile and you cannot make it possible without customization.

    Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page.

    If you want paid Customization services submit a customization request to WPKraken team.

    Thanks for your understanding.

    Regards 8Themes Team.

    Avatar: Nick
    Nick
    Participant
    November 22, 2022 at 09:54

    Hello,

    Thank you for your reply.

    Is it possible to tell me which file handles the hover on mobile?

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2022 at 10:31

    Hello, @Nick,

    Thanks for understanding,

    Sorry to say, there is no such file for it. You have to add customization in the child theme function.php file as per your need.

    Regards 8Themes Team.

    Avatar: Nick
    Nick
    Participant
    November 22, 2022 at 10:40

    Could you please share the code if possible?

    It will be so convenient for me if you share it instead of spending money on someone who doesn’t know the theme.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 23, 2022 at 04:56

    Hello, @Nick,

    Unfortunately, that is not the single line of code and that is not simple, that requires complete perfect code, and I am sorry but that is beyond my limitations and against the support policy.

    You can submit this request as a Feature Request here https://www.8theme.com/taskboard/, so our dev team read it.

    Thanks for your understanding.

    Regards 8Themes Team.

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The issue related to '‘Enable hover functionality on shop page on mobile’' has been successfully resolved, and the topic is now closed for further responses

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