This topic has 15 replies, 3 voices, and was last updated 3 months, 1 weeks ago ago by Andrew Mitchell
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Hello Zaid,
Thank you for contacting us and for using XStore.
Please follow this article and watch a video – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best Regards,
8Theme’s Team
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2
Hello Zaid,
We appreciate your prompt response.
Could you please provide temporary wp-admin access? We need to check your settings.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best regards,
The 8Theme Team
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Hello Zaid,
We appreciate your prompt response.
We’ve translated strings from your screenshot vis Loco Translate > Plugins > XStore Core. Please clear cache and check the result.
Best regards,
The 8Theme Team
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1
almost solved
Hello Zaid,
Off-Canvas content comes from the Core plugin.
Best regards,
The 8Theme Team
solved
Hello Zaid,
We would recommend doing a backup of all the files before any update https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Also, after every update, you need to synchronize translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ Sometimes new strings are added, and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality.
Best regards,
The 8Theme Team
Dear zaid,
We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!
Click here to spread the love: https://themeforest.net/downloads
Thank you for being an integral part of our journey!
Best Regards,
The 8Theme Team
The issue related to '‘enabling custom translation for the wesbite’' has been successfully resolved, and the topic is now closed for further responses