Return to previous page

Enabling “Scroll snap” breaks homepage scrolling

This topic has 4 replies, 3 voices, and was last updated 1 weeks, 6 days ago ago by Jack Richardson

dan

Participant

December 8, 2024 at 16:43

If I enable If I enable “Scroll Snap” from Elementor Page settings, then I cannot scroll at all.

#426812 Copied Theme version: 9.4.5

3 Answers

Rose Tyler

Support staff

December 9, 2024 at 08:21

Hello, Dan,

Thank you for reaching out to us.

We would be grateful if you could provide us with a video demonstration showcasing the functionality and settings of the Scroll Snap feature, with the default WooCommerce theme – Storefront – activated on your site.

Your assistance in this matter is highly valuable to us, and we look forward to your response.

Best Regards,
8Theme’s Team

#426852 Copied

dan

Participant

December 9, 2024 at 11:10

Hello,
If I activate the storefront theme, the homepage breaks (see screenshot). However, I found this video that explains the scroll snap feature: https://www.youtube.com/watch?v=Mc7Z_EwieWM&t=100s

Files is visible for topic creator and
support staff only.

#426897 Copied

Jack Richardson

Support staff

December 10, 2024 at 16:24

Dear @Dan,

Thank you for reaching out to us.

We regret to inform you that we are currently unable to identify a suitable solution for your issue. As a next step, we kindly suggest creating a new blank page and attempting to activate the desired option there. This will help determine whether the issue is specific to the homepage content or if it occurs globally across your site.

Additionally, you may consider setting up a local or staging website where you can test this option using a default theme, such as “Hello Elementor” or “Storefront.” This approach can help isolate the issue and provide further insights.

Should you require any further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

#427117 Copied
Viewing 4 results - 1 through 4 (of 4 total)