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Encoding problem after migrating - by Pac

This topic has 4 replies, 4 voices, and was last updated 6 years ago ago by Rose Tyler

  • Avatar: Pac
    Pac
    Participant
    August 8, 2017 at 16:11

    After migrating the website from localhost to online the special chars get a weird encode, example:
    “ção” -> “ÇÃO”
    I cheked the contente in the DB and is exactly the same as localhost, so nothing changed there.

    It seems to happen with componentes added from the WPBakery Visual Composer that comes with the template, is there a way to activate or update this?

    Thank you.

    Please, contact administrator
    for this information.
    #169624 Copied Theme version: 4.1.1
    3 Answers
    Avatar: amzy
    Amzy Leel
    Participant
    August 9, 2017 at 05:03

    Hi,

    It is out of our support scope.

    Anyhow, if you are sure that this is from Visual Composer,
    1. deactivate and delete the VC
    2. download the latest version from here https://www.8theme.com/download-plugins/
    3. upload, install and activate it again..

    this will give you the new VC files and the problem will be solved.

    #169659 Copied
    Avatar: xsale
    xsale
    Participant
    October 22, 2018 at 19:31

    Did you ever find a fix for this? It’s still happening on the latest theme.

    #201486 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 23, 2018 at 07:15

    Hello @xsale,

    Please submit a new topic and describe your problem in details. Also, provide us with temporary wp-admin and FTP access so we can take a closer look.

    Regards

    #201499 Copied

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