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Eror updating woocomerce - by ignaciofmc

This topic has 18 replies, 4 voices, and was last updated 9 years, 5 months ago ago by Jack Richardson

ignaciofmc

Participant

July 20, 2015 at 18:18

I actiualizado wordpress and woocomerce and have the following error

Fatal error: Call to undefined method WooCommerce::get_image_size() in /homepages/2/d497553188/htdocs/wordpress/wp-content/themes/blanco/woocommerce/content-product.php on line 54

http://www.decoraskin.com

Please, contact administrator
for this information.

#76049 Copied

17 Answers

Eva Kemp

Support staff

July 20, 2015 at 20:13

Hello,

You need edit the file wp-content/themes/blanco/woocommerce/content-product.php on line 54 and replace $woocommerce->get_image_size with wc_get_image_size.

Regards,
Eva Kemp.

#76082 Copied

ignaciofmc

Participant

July 20, 2015 at 20:24

ok thanks I have also problems in the pages

http://decoraskin.es/?page_id=52

Fatal error: Call to undefined method WooCommerce::nonce_field() in /homepages/2/d497553188/htdocs/wordpress/wp-content/themes/blanco/woocommerce/cart/shipping-calculator.php on line 67

http://decoraskin.es/?page_id=54

Fatal error: Call to undefined method WooCommerce::show_messages() in /homepages/2/d497553188/htdocs/wordpress/wp-content/themes/blanco/woocommerce/myaccount/my-account.php on line 9

#76087 Copied

ignaciofmc

Participant

July 20, 2015 at 20:36

and this page also leaves cut

http://decoraskin.es/?product=vinilo-bruce-springsteen

#76090 Copied

ignaciofmc

Participant

July 21, 2015 at 10:56

please help

thanks

#76163 Copied

ahile07

Participant

July 21, 2015 at 11:03

I’ve updated wordpress and all my website is dull of errors. (Blanco theme).

Can any of the tech team help me in this?

I’ve contacted you a few times but no one asked my issue.

Regatds,

Flo.

#76168 Copied Theme version: Blanco WooCommerce version: Last version

Jack Richardson

Support staff

July 21, 2015 at 11:15

Hello @ignaciofmc,

Please provide us with FTP credentials.

Best regards,
Jack Richardson.

#76173 Copied

Jack Richardson

Support staff

July 21, 2015 at 11:18

Hello @ahile07,

As I see you’re using old theme version.
Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/blanco/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#76174 Copied

ignaciofmc

Participant

July 21, 2015 at 11:24

hello @Jack Richardson FTP credentials in Private Content

thanks

Please, contact administrator
for this information.

#76177 Copied

ahile07

Participant

July 21, 2015 at 11:27

How can i update my theme?! Cause if i go in updates there is nothing regarding updating my theme. Thank you.

#76180 Copied

Jack Richardson

Support staff

July 21, 2015 at 14:04

Hello @ignaciofmc,

The issue has been resolved. Please clear browser cache and check your site.

Best regards,
Jack Richardson.

#76218 Copied

Jack Richardson

Support staff

July 21, 2015 at 14:06

Hello @ahile07,

You can download the theme from ThemeForest site http://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246 , log in to your account.

Or we can update the theme for you, just provide us with FTP and WP Dashboard credentials in private content.
Don’t forget to create a back up of your site.

Best regards,
Jack Richardson.

#76219 Copied

ahile07

Participant

July 21, 2015 at 14:13

feel free to delete everything if needed. Pages. Menus. If you can set up the dummy data just like the one on the themeforest.

Regards.

Please, contact administrator
for this information.

#76222 Copied

ignaciofmc

Participant

July 21, 2015 at 14:38

thanks @Jack Richardson

#76234 Copied

Jack Richardson

Support staff

July 21, 2015 at 15:41

Hello @ignaciofmc,

You’re welcome.

Best regards,
Jack Richardson.

#76242 Copied

Jack Richardson

Support staff

July 21, 2015 at 15:46

Hello @ahile07,

I’ve updated the theme for you.
Please clear browser cache and check your site now.

Best regards,
Jack Richardson.

#76247 Copied

ahile07

Participant

July 21, 2015 at 15:50

You’re a star.

Thank you.
Regards.

#76251 Copied

Jack Richardson

Support staff

July 21, 2015 at 17:37

Hello @ahile07,

You’re welcome.

Best regards,
Jack Richardson.

#76282 Copied
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