Return to previous page

Err_cache_miss - by Adrian - on WordPress WooCommerce support

This topic has 14 replies, 4 voices, and was last updated 4 years, 4 months ago ago by John Holden

Adrian

Participant

July 9, 2020 at 13:12

Hi,

How do i avoid receiving err_cache_miss when the user presses the back button?

Thank you!

#243827 Copied Theme version: 6.3.7

13 Answers

Rose Tyler

Support staff

July 9, 2020 at 14:04

Hello,

Do you use an additional plugin for the cache?
Do you have the same situation with a default theme?

Regards

#243833 Copied

Adrian

Participant

August 4, 2020 at 09:43

Only the Siteground – SG Optimizer plugin, that leverages the Siteground caching. It doesnn’t happen with other theme.

#246468 Copied

Olga Barlow

Support staff

August 4, 2020 at 09:54

Hello,

Are you talking about the browser back button or return to the previous page link in the site breadcrumbs? Could you, please provide also screenshot of the issue. And what browser do you use? Do you have this problem with other browsers?

Regards

#246470 Copied

Adrian

Participant

August 4, 2020 at 11:54

I made two videos with Firefox and Opera. It happens in all browsers.

https://streamable.com/qir9sx
https://streamable.com/efu9gq

Thanks

#246483 Copied

Olga Barlow

Support staff

August 4, 2020 at 15:08

Hello,

That’s very strange but we have tested the mentioned product and did not face the problem
Chrome https://gyazo.com/bd47c55cb8202b6c99e4abdf677eb4b3
FF https://gyazo.com/fa37d3a8d685cf2fcb8fe36be9170450
Did you change something?

Regards

#246517 Copied

Adrian

Participant

August 5, 2020 at 13:41

Yes, i activated “Redirect to the cart page after successful addition”, in order to get around that problem.

#246624 Copied

Rose Tyler

Support staff

August 5, 2020 at 15:03

I am glad that you have found a workaround.
Do you need any further assistance from our side? To be able to find a fix we need to see the problem, so change settings to values which allow it, provide temporary wp-admin and FTP access.

Regards

#246631 Copied

Adrian

Participant

August 6, 2020 at 17:12

HI, i deactivated the workaround, so you can investigate. I attached the credentials in the private area.

Thanks.

Please contact administrator
for this information.

#246773 Copied

Rose Tyler

Support staff

August 6, 2020 at 18:03

Hi,

What FTP host and post can be used? Please make sure that FTP credentials are correct before the reply.

Regards

#246779 Copied

Adrian

Participant

August 6, 2020 at 21:13

Thanks

Please contact administrator
for this information.

#246790 Copied
Rose Tyler

Support staff

August 7, 2020 at 15:16
The situation is independent of our theme, it works the same even with default WC theme – Storefront.
As a workaround, you can install Insert Headers and Footers plugin, and add the next code:
```
<script>
if ( window.history.replaceState ) {
  window.history.replaceState( null, null, window.location.href );
}
</script>
```
into “Scripts in Footer” area.

Regards
#246876 Copied
Adrian

Participant

August 9, 2020 at 20:48

Thank you!

#247035 Copied

John Holden

Support staff

August 10, 2020 at 04:25

Hi,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

Regards,
Hung PD

#247051 Copied
Viewing 14 results - 1 through 14 (of 14 total)