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Error - by Axel - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 4 years, 6 months ago ago by Olga Barlow

Axel

Participant

May 19, 2020 at 13:39

Hi,

I recently got the problem where I can’t log in on to my admin panel.
I receive a big error.

Please, contact administrator
for this information.

#237883 Copied Theme version: Lastest

3 Answers

Olga Barlow

Support staff

May 19, 2020 at 17:47

Hello,

Did you update anything last time?
Provide us with FTP access to your site, please.

Regards

#237935 Copied

Axel

Participant

May 20, 2020 at 14:02

Hi,

The themes and plugins updates itself regularly.

Kind regards,

Axel

Please contact administrator
for this information.

#238080 Copied

Olga Barlow

Support staff

May 20, 2020 at 17:53

Hello,

That’s the reason of the problem. You have updated XStore core plugin before theme update and it caused your issue. Please, don’t update XStore core plugin if you have not updated theme yet.

Check your site now.

Regards

#238113 Copied
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