Return to previous page

Error 500 on woocommerce page 'Lost Password'

This topic has 8 replies, 3 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp

Perhiasan

Participant

January 1, 2016 at 18:24

Hi,

On my account, i click ‘Lost Password'(“Mot de passe oublié ?”) and i write username, then i click ‘Reset password’ (“Réinitialisation mot de passe”).

And i have a 500 error page and not mail sent to the gmail.

I not find the solution.

Can you help me ?

Thanks,
SB

#106405 Copied Theme version: Legenda 2.9.2 WooCommerce version: the last

7 Answers

Jack Richardson

Support staff

January 4, 2016 at 15:20

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#106586 Copied

Perhiasan

Participant

January 4, 2016 at 21:46

Here my FTP:

Please, contact administrator
for this information.

#106651 Copied

Jack Richardson

Support staff

January 5, 2016 at 10:14

Hello,

You were also asked for WP Dashboard credentials.
Please provide us with them.

Thank you.

Best regards,
Jack Richardson.

#106695 Copied

Perhiasan

Participant

January 5, 2016 at 11:45

Hello, here my WP Dasboard credentials:

Please, contact administrator
for this information.

#106712 Copied

Jack Richardson

Support staff

January 5, 2016 at 16:39

Hello,

“Emails” folder was removed in the directory wp-content/themes/legenda/woocommerce in the recent theme update. So I’ve removed it in your FTP account.
Please try to reset password now.

Best regards,
Jack Richardson.

#106752 Copied

Perhiasan

Participant

February 9, 2016 at 11:01

Thanks for your help !

#112227 Copied

Eva Kemp

Support staff

February 9, 2016 at 11:21

Hello,

You’re welcome.

Regards,
Eva Kemp.

#112238 Copied
Tagged: error 500, lost password, persuasive, seo friendly, themes, woocommerce, wordpress
Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘Error 500 on woocommerce page 'Lost Password'’' has been successfully resolved, and the topic is now closed for further responses

Error 500 on woocommerce page 'Lost Password'

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection