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Error 500 when using theme customizer - by Andrea Segura

This topic has 4 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

Andrea Segura

Participant

October 19, 2020 at 22:28

Hello, i am getting the error 500 when trying to edith theme with customizer.

Please, contact administrator
for this information.

#255747 Copied Theme version: 7.0.2 WooCommerce version: 4.5.2

3 Answers

Olga Barlow

Support staff

October 20, 2020 at 13:52

Hello,

Contact your hosting provider and ask to set client_max_body_size 20M.

Regards

#255792 Copied

Bank

Participant

March 5, 2021 at 15:19

Do you know how can i set this in plesk?

#277944 Copied

Olga Barlow

Support staff

March 5, 2021 at 15:56

Hello @Bank

Contact your hosting provider. Their support should be able to check the server error logs and fix the limit that you reached. We don’t manage the server settings.

Regards

#277952 Copied
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