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Error 500 when using theme customizer - by Andrea Segura

This topic has 4 replies, 3 voices, and was last updated 3 years, 8 months ago ago by Olga Barlow

  • Avatar: Andrea_Segura
    Andrea Segura
    Participant
    October 19, 2020 at 22:28

    Hello, i am getting the error 500 when trying to edith theme with customizer.

    Please, contact administrator
    for this information.
    #255747 Copied Theme version: 7.0.2 WooCommerce version: 4.5.2
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 20, 2020 at 13:52

    Hello,

    Contact your hosting provider and ask to set client_max_body_size 20M.

    Regards

    #255792 Copied
    Avatar: Bank
    Bank
    Participant
    March 5, 2021 at 15:19

    Do you know how can i set this in plesk?

    #277944 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 5, 2021 at 15:56

    Hello @Bank

    Contact your hosting provider. Their support should be able to check the server error logs and fix the limit that you reached. We don’t manage the server settings.

    Regards

    #277952 Copied
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