Error 503 | No server problems -> maybe cause is White label

This topic has 2 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

  • Avatar: Chris0483
    Chris0483
    Participant
    September 19, 2023 at 17:56

    Hello

    We have an issue 503 error on our site. In the admin version we almost always get the error regardless of the page we open. At the front it is less regular. I deactivated all the plugins and reinstalled one by one, the error appeared when I reactivated White Label. I disabled it again but the problem persists. I asked the host but no problem on this side after numerous tests, same with storefront… Can you help me please?

    Greatings

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2023 at 07:09

    Hello, Chris0483,

    Thank you for contacting us and for using XStore.

    If the problem is the same with the Storefront theme, it means it is independent of our XStore theme, so we can’t assist you, unfortunately.

    WooCommerce > Status > Logs – https://prnt.sc/wt41jwvzdlll – try to contact the support of the Elementor plugin.

    Kind Regards,
    8theme team

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