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Error after updating Elementor. My site is not working

This topic has 2 replies, 2 voices, and was last updated 11 months, 3 weeks ago ago by Tony Rodriguez

Natali

Participant

December 5, 2023 at 12:50

Hi! Error after updating Elementor. My site is not working. I had to return the backup. How to resolve the issue after updating Elementor? I see on the forum that I’m not the only one with this problem

Thank you!

#375746 Copied Theme version: XStore v.9.2.5 (child v.0.0.1) WooCommerce version: 8.3.1

1 Answer

Tony Rodriguez

Support staff

December 5, 2023 at 12:59

Hello, @Natali,

About the issue you’ve encountered, we kindly request that you revert to Elementor Version 3.17.0. Additionally, please ensure that the automatic updates for this plugin are disabled to prevent any further complications. This action is necessary due to a known issue with the latest version of Elementor.

Should you require any further assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#375749 Copied
Tagged: elementor update error, elementor update troubleshooting, fix elementor issues, resolve woocommerce errors, website not working, woocommerce wordpress themes, wordpress elementor problems
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Error after updating Elementor. My site is not working

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