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Error after updating the XStore Core plugin to 5.1.14 version

This topic has 2 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Tony Rodriguez

Jeeni Criscenzo

Participant

September 13, 2023 at 19:13

I do not see a solution to this topic so I don’t know why it is marked Solved. Re-submitting:
My host increased PHP memory limit to 300M but I am still getting the same error.

This is what happens when I try to update the XStore Core plugin:

The update process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…

Updating Plugin XStore Core (1/1)
Downloading update from https://www.8theme.com/themes/api/files/get/et-core-plugin.zip?token=4DhLZ3uZqqsvJc3bLpwpJJxLFtxPBveoOeBbb5iA1693401432…
Unpacking the update…
An error occurred while updating XStore Core: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Disabling Maintenance mode…

All updates have been completed.

#367416 Copied Theme version: 9.1.14 WooCommerce version: 6.3.1

1 Answer

Tony Rodriguez

Support staff

September 14, 2023 at 05:56

Hello, @Jeeni Criscenzo,

Thank you so much for purchasing our theme and contacting our support center.

Please follow the next steps:

– unregister theme – https://prnt.sc/fIdNdLjNXJai
– re-enter the purchase code and register the theme
– go to Dashboard > Updates > click Check again link https://prnt.sc/yygl09

You may try to update the Xstore theme & Xstore Core Plugin after that and you should not face any issues.

Or do the update manually via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team.

#367428 Copied
Tagged: fix 5.1.14 version error, resolving woocommerce xstore errors, troubleshoot xstore plugin problems, wordpress woocommerce themes issues, xstore core plugin update error
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