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Error al instalar version 7.1 xstore, se daño la pagina

This topic has 4 replies, 3 voices, and was last updated 4 years ago ago by Olga Barlow

Coricommerce

Participant

November 9, 2020 at 18:19

Buenas tardes. el panel me pedía actualizar varios plugins, entre ellos la nueva versión de xstore y su core. pero al actualizar las nuevas versiones se daño la pagina y ahora no me permite instalar y activar woocommerce y otros plugins que uso. la pagina no se esta mostrando como debe ser. Por favor ayuda.

Please, contact administrator
for this information.

#258703 Copied Theme version: 7.1 WooCommerce version: 4.5.1

3 Answers

Rose Tyler

Support staff

November 10, 2020 at 13:07

Hello,

https://prnt.sc/vgpu4i – provide correct wp-admin access.
What page is displayed incorrectly?
Provide temporary FTP access also.

Regards

#258810 Copied

Coricommerce

Participant

November 10, 2020 at 15:19

Por la premura de dar una solución, se restauro una copia de backup de la pagina, no ejecute nuevamente la actualización por temor a que se dañe nuevamente, estoy viendo en los post de soporte que no es el primer caso. hasta que no encuentren una solución no podré actualizar esta versión.

#258852 Copied

Olga Barlow

Support staff

November 10, 2020 at 16:49

Hello,

We don’t speak Spanish, please write in English to avoid misunderstanding.
Please, provide us with the correct WP Dashboard and FTP access to your site to get help with theme update.

Regards

#258874 Copied
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