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Error Editing Page 404 – Pictures included

This topic has 2 replies, 2 voices, and was last updated 2 months, 4 weeks ago ago by Luca Rossi

saiflink

Participant

January 1, 2025 at 18:00

I am having an issue with the editing options, when I try to edit the theme via the WPBakery or through the Elementor, it does not work. I require this issue to be fixed and for me to be able to edit and use the features fully. Right now I cannot do it. Currently I went from an old theme to your theme, and was hoping to launch this store for the new years, but due to these errors that I have provided in the images too, I have been unable to do so, this is really fustrating and its affecting my business and online store. Can you fix this for me as soon as possible so I can get my store back up.

Thanks

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1 Answer

Luca Rossi

Support staff

January 2, 2025 at 09:15

Hello, @saiflink,

Thank you so much for purchasing our theme and contacting our support center.

1/ Please always use one-page builder at same time to avoid any inconvenience (Elementor OR Wp-bakery)

If you imported a demo with the Elementor plugin then Kindly deactivate the WPBakery Page Builder and GMAPS for the WPBakery Page Builder (Visual Composer) plugin on your website and check again.

2/ Please Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here: https://ibb.co/tZwzJSv

We kindly request that you, Please use PHP version 8.0, 8.1 or 8.2

For this please contact your service provider and ask them to fix it.

After that, Please clear your browser cache and recheck again.

We hope this helps. Should you have any further inquiries or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme’s Team

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