This topic has 4 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler
Hello good time
Please see this error file
The plugin interferes with it, what should I do?
Hello, MAHDAR,
Thank you for contacting us and for using XStore.
Please provide URL of your site, temporary wp-admin and FTP access, so we can take a closer look.
Describe the problem you face in more detail and provide URL of page with it.
Kind Regards,
8theme team
Thankful
Was placed
Just please make it so that your settings are not lost when the template is updated.
Hello, MAHDAR,
1/ You are using our Email Builder – https://prnt.sc/Zsmm5ukeIfrF
2/ A separate plugin has also been installed for the same purpose – Email Template Customizer for WooCommerce → https://prnt.sc/NK1xnoiPSmzz
You need to decide which one is better for you and turn off the other. The one that is built into our system and the one you have are essentially the same. However, our version is more advanced, while the separate plugin probably has less functionality.
Kind Regards,
8theme team
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