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Error establishing a database connection

This topic has 2 replies, 2 voices, and was last updated 1 weeks, 1 days ago ago by Rose Tyler

Anfiton

Participant

February 17, 2025 at 16:37

error establishing a database connection
Hello! Users of the site regularly receive an error:
error establishing a database connection
Please help me solve the problem!

#434595 Copied Theme version: 9.4.6

1 Answer

Rose Tyler

Support staff

February 17, 2025 at 16:54

Hello,

Thank you for reaching out to us.

The error message “Error establishing a database connection” typically indicates an issue with the database connection settings, server performance, or database credentials. We recommend checking the following:

1. Database Credentials – Ensure that the database name, username, password, and host in the configuration file are correct.
2. Database Server Status – Verify that your database server is running properly and not experiencing downtime.
3. Corrupt Database – Try repairing the database using the appropriate database management tools.
4. Server Resources – Check if your hosting provider has any resource limitations that may be affecting the database connection.
5. Plugin Conflicts – Disable plugins and switch to a default theme to see if the issue persists.

If the issue continues, we recommend contacting your hosting provider for further assistance, as they may be able to provide more details regarding server-related problems.

Please let us know if you need any further assistance.

Best Regards,
8Theme’s Team

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