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Error establishing a database connection at bottom of page

This topic has 2 replies, 2 voices, and was last updated 8 months, 3 weeks ago ago by Luca Rossi

hung

Participant

March 30, 2024 at 18:44

Hello, I am experiencing this error at the bottom of my page “Error establishing a database connection”
please help.

Please, contact administrator
for this information.

#389305 Copied Theme version: 9.3.2

1 Answer

Luca Rossi

Support staff

March 31, 2024 at 08:14

Dear @hung,

We hope this message finds you well.

We have recently conducted a review of your website and, during our assessment, we did not encounter the error depicted in the following screenshot:

https://prnt.sc/j7TrITZlMfLK

Typically, the “Error establishing a database connection” issue is indicative of a server-side problem, which may occur if the database has been reset or shut down.

To address this matter effectively, we recommend reaching out to your hosting provider for assistance. They are best equipped to investigate and resolve any server-related issues that could be causing this error.

Should you require any further support from our end, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#389349 Copied
Tagged: database connection error, resolve wordpress issues, troubleshoot woocommerce errors, woocommerce connection issue, woocommerce error solution, wordpress database error, wordpress templates fix
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