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Error for PHP 8.1 - by MAHDAR - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 2 weeks ago ago by Andrew Mitchell

MAHDAR

Participant

March 24, 2025 at 09:29

Hi, I hope you are well

I am getting an error, please check

Thanks

PHP Warning: Undefined array key 1 in public_html/wp-content/plugins/et-core-plugin/app/models/widgets/swatches-filter.php on line 216

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#438384 Copied Theme version: 9.4.9

7 Answers

Andrew Mitchell

Support staff

March 24, 2025 at 10:09

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

#438396 Copied

MAHDAR

Participant

April 1, 2025 at 16:07

Private content

Please contact administrator
for this information.

#439408 Copied

Andrew Mitchell

Support staff

April 2, 2025 at 13:59

Hello, MAHDAR,

Could you please specify which of your websites is experiencing the issue and kindly provide access to its admin panel?

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#439483 Copied

MAHDAR

Participant

April 2, 2025 at 14:17

Private content

Please contact administrator
for this information.

#439486 Copied

Andrew Mitchell

Support staff

April 2, 2025 at 14:43

Thank you for your clarification. We have made certain changes and kindly ask you to check whether the issue has been resolved.

Best regards,
The 8Theme Team

#439498 Copied

MAHDAR

Participant

April 2, 2025 at 17:40

Hello, thank you, the problem is fixed.

#439514 Copied

Andrew Mitchell

Support staff

April 3, 2025 at 13:51

Hello,

Thank you for your message. We are glad to hear that the issue has been resolved.

If you need any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

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