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Error generating instagram token - by Marta

This topic has 4 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Marta

Marta

Participant

April 4, 2023 at 16:11

Hi, I had already created a token, today I got an undefined error. You have recommended me to delete the token and create a new one, but when I create it I get the following error

https://app.screencast.com/TSmYSv1Gq9XsR

Thanks

Please, contact administrator
for this information.

#352304 Copied Theme version: 9.5

3 Answers

Rose Tyler

Support staff

April 4, 2023 at 17:20

Hello, Marta,

We have reached out to the Facebook support team in order to resolve the issue with the Instagram account connection. We will provide an update once we receive a response from them.
Sorry for the inconvenience.

Kind Regards,
8theme team

#352314 Copied

Rose Tyler

Support staff

April 12, 2023 at 08:55

Hello, Marta,

Please try to connect to Instagram now.

Kind Regards,
8theme team

#353018 Copied

Marta

Participant

April 13, 2023 at 11:09

Thanks, now it works ok

#353199 Copied
Tagged: error, generating, instagram, template, token, woocommerce, wordpress
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