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Error imágenes web - by lavalldesign - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 3 years, 2 months ago ago by Rose Tyler

  • Avatar: lavalldesign
    lavalldesign
    Participant
    August 25, 2021 at 09:33

    Hi there. Images are not uploaded on the web. We have tried deactivating your theme and leaving the default theme and it works correctly, so it seems like a theme error. Can you check it out?

    #299887 Copied Theme version: 8.0.5 WooCommerce version: Xstore
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 25, 2021 at 15:11

    Hello,

    1/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.
    2/ Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
    3/ If this doesn’t help, provide temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    #299966 Copied
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