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Error import demo content - by Donomassimo

This topic has 16 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

Donomassimo

Participant

March 24, 2016 at 22:19

Hi, I purchased Classico Wp Theme.

The Demo Content installation fails for a system error

Warning: file_put_contents(https://8theme.b-cdn.net/web/htdocs/www.ristrutturazione-arredamenti.it/home/new/wp-content/themes/classico//framework/tmp/tempSliderZip.zip): failed to open stream: No such file or directory in /web/htdocs/www.ristrutturazione-arredamenti.it/home/new/wp-content/themes/classico/framework/import.php on line 89

Warning: file_put_contents(https://8theme.b-cdn.net/web/htdocs/www.ristrutturazione-arredamenti.it/home/new/wp-content/themes/classico//framework/tmp/version_data.xml): failed to open stream: No such file or directory in /web/htdocs/www.ristrutturazione-arredamenti.it/home/new/wp-content/themes/classico/framework/import.php on line 123

the sample data installation is important
Domain is only for my test only.

#118855 Copied Theme version: 1.6 WooCommerce version: Versione 2.5.5

15 Answers

Stan Russell

Participant

March 25, 2016 at 08:51

Hello Donomassimo,

please provide us with admin and FTP credentials for your site in ‘Private content’ section if possible.

Regards,
Stan Russell.

#118874 Copied

Donomassimo

Participant

March 25, 2016 at 10:22

sent message in ‘Private content’

Please, contact administrator
for this information.

#118890 Copied

Eva Kemp

Support staff

March 25, 2016 at 11:41

Hello,

Sorry, but without FTP credentials we can’t assist you. As you can see in the warning “… failed to open stream: No such file or directory…” some files are missing in the theme, so we need to reupload them.

Thank you.
Regards,
Eva Kemp.

#118902 Copied

Donomassimo

Participant

March 25, 2016 at 12:49

HI , new installation in test domain

send message in private content

Please, contact administrator
for this information.

#118907 Copied

Eva Kemp

Support staff

March 25, 2016 at 13:16

Hello,

WP admin credentials are incorrect. Please check them.

Regards,
Eva Kemp.

#118911 Copied

Donomassimo

Participant

March 25, 2016 at 13:38

send message in private content

Please, contact administrator
for this information.

#118913 Copied

Donomassimo

Participant

March 25, 2016 at 15:19

Ok Wp admin credentials?

#118922 Copied

Eva Kemp

Support staff

March 25, 2016 at 17:14

Hello,

As I see basic demo pages are installed for the site you provided.
Please look at the screenshot http://storage1.static.itmages.com/i/16/0325/h_1458922478_7935635_ffbcf909fd.png .
What problems are you experiencing with this site currently?

Regards,
Eva Kemp.

#118937 Copied

Donomassimo

Participant

March 25, 2016 at 17:18

You see demo ? You can setting Eleonora version ? I see only 4 Pages of demo content Error IS in setting version

#118939 Copied

Donomassimo

Participant

March 25, 2016 at 18:54

Hi Eva,

I send message in private content

Thanks

Please, contact administrator
for this information.

#118954 Copied

Eva Kemp

Support staff

March 25, 2016 at 18:57

Hello,

I’ve imported Eleonora template.
Please check your site.

Regards,
Eva Kemp.

#118956 Copied

Donomassimo

Participant

March 25, 2016 at 19:06

Thanks Eva for your support.

But now are problem with miniatures (small images) in single product page.

And now How I can able to switch version myself?

#118959 Copied

Eva Kemp

Support staff

March 25, 2016 at 19:41

Hello,

You can import a template manually using .xml file, you need find the needed file in the theme package in “XML files” folder. Inside of it you’ll see the folder “Versions”. To import .xml file go to wp-admin panel > Tools > Import > WordPress > upload chosen xml file, press “Upload File” and import. Check “Download and import file attachments” and press Submit button.

Concerning the product images try to use these sizes http://storage2.static.itmages.com/i/16/0325/h_1458928774_5546417_60f00c8a51.png in Woocommerce > Settings > Products > Display and regenerate thumbnails with plugin http://wordpress.org/plugins/regenerate-thumbnails/ .

Regards,
Eva Kemp.

#118967 Copied

Donomassimo

Participant

March 25, 2016 at 19:52

Thanks for your support Eva

#118971 Copied

Eva Kemp

Support staff

March 25, 2016 at 19:59

Hello,

You’re welcome.

Regards,
Eva Kemp.

#118976 Copied
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