Return to previous page

Error importing demo, does not install completely

This topic has 2 replies, 2 voices, and was last updated 1 days, 18 hours ago ago by Tony Rodriguez

giovanybf

Participant

July 2, 2024 at 21:34

I have problems importing the demo, all the system requirements are correct. I attached screenshots

Files is visible for topic creator and
support staff only.

#402804 Copied Theme version: 9.3.14

1 Answer

Tony Rodriguez

Support staff

July 3, 2024 at 05:43

Hello, @giovanybf,

Thank you so much for purchasing our theme and contacting our support center.

1/ Please contact your hosting provider and ask to downgrade the PHP version to 8.0 or 8.1

2/ Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please set Php version 8.0 or 8.1 and the increase max execution time & max input vars minimum 3000 -Check the image for specific requirements here: https://imgur.com/Cyzquf8

For this please contact your service provider and ask them to fix it.

After that, Please clear your browser cache and recheck again.

We hope this helps. Should you have any more questions or need further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#402829 Copied
Tagged: complete woocommerce demo installation, fix woocommerce demo import error, resolve woocommerce import problems, solve wordpress woocommerce import errors, woocommerce theme import failure solutions, wordpress theme installation issues
Viewing 2 results - 1 through 2 (of 2 total)