Error importing demos only page and widget

This topic has 2 replies, 2 voices, and was last updated 7 months, 1 weeks ago ago by Tony Rodriguez

  • Avatar: ShowTime
    ShowTime
    Participant
    May 14, 2024 at 00:03

    I have an active and functioning demo. Now I want to import only the pages and widgets from another demo. When I import, without resetting, without creating another child, and only selecting pages and widgets, it doesn’t install any. The hosting is XAMPP on local, I’ve checked permissions in the folders… but apparently everything is correct.

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    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 14, 2024 at 09:03

    Hello, @ShowTime,

    Thank you so much for purchasing our theme and contacting our support center.

    1/ We have conducted a thorough review of the situation on our local server using XAMPP and are pleased to inform you that we did not encounter any issues.

    To provide you with a clear understanding of our findings, we have prepared a video demonstration. You can view this video in the private content area designated for your access.

    2/ Check System Requirements:

    Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please set Php version 8.0 and the increase max execution time & max input vars minimum 3000 -Check the image for specific requirements here: https://paste.pics/QXH01

    For this please read this article: https://www.apachefriends.org/faq_windows.html

    After that, Please clear your browser cache and check again.

    Thank you for your attention to this matter. Should you have any questions or require further assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
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