Return to previous page

Error in console after new upgrade - by Andra

This topic has 24 replies, 3 voices, and was last updated 7 years, 4 months ago ago by Rose Tyler

Andra

Participant

October 17, 2017 at 05:55

Hi,
After I updated to the new version there are 4 errors in console.
Failed to load resource: the server responded with a status of 400 (Bad Request) fonts.googleapis.com/css
Failed to load resource: the server responded with a status of 400 ()
fonts.googleapis.com/css

Failed to load resource: the server responded with a status of 400 (Bad Request)
css
Failed to load resource: the server responded with a status of 400 ()
css
How can I fix that?

Please, contact administrator
for this information.

#175295 Copied Theme version: 3.4 WooCommerce version: 3.2.1

23 Answers

Rose Tyler

Support staff

October 17, 2017 at 09:18

Hello,

These errors do not relate to our theme.
Very likely you need to clear cache on your server.
Also, please read this topic https://www.8theme.com/topic/get-httpfonts-googleapis-comcss-400-bad-request/

Regards

#175320 Copied

Tammy

Participant

October 18, 2017 at 07:47

hello i have an error after upgrade too…can somebody help?
the theme Legenda appears on my website and one can’t order on my site anymore

104.166.88.74
FastCGI: server “/var/run/php56-cgi/php-cgi” stderr: PHP message: PHP Fatal error: Call to undefined function language_attributes() in /www/wp-content/themes/legenda/header.php on line 2

#175415 Copied Theme version: 3.3 WooCommerce version: latest

Rose Tyler

Support staff

October 18, 2017 at 07:55

Hello, @Tammy,

Please provide wp-admin and FTP access in Private Content.
Also, latest theme version is 3.4. so please update theme, very likely your problem will be solved after update.

Regards

#175417 Copied

Tammy

Participant

October 18, 2017 at 09:41

okay let me try to update first than will provide wp-admin and ftp is it’s not helpful

#175441 Copied

Rose Tyler

Support staff

October 19, 2017 at 09:24

Hello, @Tammy,

Ok. Feel free to ask if you have any other questions.

Regards

#175539 Copied

Tammy

Participant

October 23, 2017 at 19:57

hello there, still problem not solve after update to 3.4

#175822 Copied

Tammy

Participant

October 23, 2017 at 19:58

how to send you FTP access in Private Content?

#175823 Copied

Tammy

Participant

October 23, 2017 at 20:16

found private content

Please, contact administrator
for this information.

#175824 Copied

Rose Tyler

Support staff

October 24, 2017 at 07:51

Hello,

Please ask your hosting provider support for FTP login details, then provide FTP and wp-admin access in Private Content.

Regards

#175839 Copied

Tammy

Participant

October 24, 2017 at 09:02

please find the info you ask in private content

Please, contact administrator
for this information.

#175856 Copied

Rose Tyler

Support staff

October 24, 2017 at 09:05

Hello,

We need your FTP access (host, username, password) and wp-admin details (login and password).

Regards

#175861 Copied

Tammy

Participant

October 24, 2017 at 11:01

okay – see private content

Please, contact administrator
for this information.

#175890 Copied

Rose Tyler

Support staff

October 24, 2017 at 12:12

Hello,

You need to enter your purchase code to activate new theme version in Theme Options and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/ (To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/).

Regards

#175894 Copied

Tammy

Participant

October 24, 2017 at 20:39

ohhn no update the wizard and now how to redo it??
Still can’t check out

#175978 Copied

Rose Tyler

Support staff

October 25, 2017 at 09:33

Hello,

Did you make backup before the update?
To solve the problem with checkout, you need to solve issue of outdated files, so please delete “woocommerce” folder, which is located in wp-content/themes/legenda/ and upload woocommerce folder from the latest theme archive that you may download on ThemeForest.

Regards

#176010 Copied

Tammy

Participant

October 25, 2017 at 09:53

no didn’t made back up
will try tonight again 🙁

#176021 Copied

Rose Tyler

Support staff

October 25, 2017 at 10:02

Please read our documentation https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Don’t forget to create backup of your files and database before starting update process.

Regards

#176024 Copied

Tammy

Participant

October 25, 2017 at 19:31

hi again
did what you advise but it’s worse than before and still can’t checkout and Legenda header and pictures on my site which I don’t need … very 🙁

#176102 Copied

Rose Tyler

Support staff

October 26, 2017 at 08:57

Hello,

Let’s try to sort out, you need to update plugins, please follow instruction that I wrote before.
To change logo (image in header), you need upload own images in Theme Options > Header > http://prntscr.com/h25vt6
Also, do not use 2 versions of the same plugin together, you need to delete old one http://prntscr.com/h25wxc.
You set the same page as cart and checkout, I’ve changed settings http://prntscr.com/h260kc Please check http://prntscr.com/h260zq and http://prntscr.com/h2614v
To disable sidebar on page, do to edit page > Page Layout > Sidebar Position > Without.

Regards

#176119 Copied

Tammy

Participant

October 27, 2017 at 10:44

hello again .. first of all need to say thanks for the effort…
one thing .. how can I delete the media picture on the page on my shop??…

#176233 Copied

Rose Tyler

Support staff

October 27, 2017 at 10:55

Hello,

You’re welcome!
You can change shop page banner in WP Dashboard > Theme Options > Shop > Product Page Banner http://prntscr.com/gvz5zu.

Regards

#176238 Copied

Tammy

Participant

October 27, 2017 at 11:27

Super great again!!

#176244 Copied

Rose Tyler

Support staff

October 27, 2017 at 12:01

You’re welcome!

Regards

#176245 Copied
Tagged: error, themes, upgrade, woocommerce, wordpress
Viewing 24 results - 1 through 24 (of 24 total)