Error in displaying when searching an item

This topic has 9 replies, 3 voices, and was last updated 10 years ago ago by Robert Hall

  • Avatar: arastrelli
    arastrelli
    Participant
    October 28, 2014 at 21:34

    Hello,
    I’ve a problem in displaying when I search an item. It happens if I search an item in the shopping page. For example, if I write in the searching form something, the first page will be ok but the following ones will be shown as BLOG page and not as SHOP page.
    Please check by yourself and tell me how can I solve it.
    Thanks
    Alessio Rastrelli

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 28, 2014 at 21:52

    Hello,

    What last changes did you made on site?

    Regards,
    Robert Hall.

    Avatar: arastrelli
    arastrelli
    Participant
    October 28, 2014 at 22:35

    What do you mean with “last changes”?
    What I did recently was just adding the blog and the products in the shop.

    Avatar: arastrelli
    arastrelli
    Participant
    November 4, 2014 at 17:31

    Hi, I received no reply and I’m having lots of trouble with the website for the reason I told you on 28 october.
    I’m looking forward to having your prompt reply.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 4, 2014 at 17:41

    Hello,

    Sorry for a long delay.
    As I see you have very old Visual Composer and WooCommerce version.
    Please update it and check if it fixes the issue.
    To update the plugin you need download the theme archive at http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906 where we’ve recently included the updated versions of plugins VC and Revolution Slider.
    After you unzip the archive you’ll find the plugins in legenda/framework/plugins directory. Upload the new version via FTP and remove the old one.

    Regards,
    Robert Hall.

    Avatar: arastrelli
    arastrelli
    Participant
    November 5, 2014 at 21:26

    I’ve updated all the plugins including Visual Composer, Revolution Slider and WooCommerce.
    As I thought, the update of the plugin did not solve the problem.
    It’s a problem of the page displaying and not the plugin…

    Please try these steps:
    Go into the menu SHOP
    write ‘kids’ (or any other word) in SEARCH
    The first page is displayed fine but if you go to page 2 or following, you’ll see that the template of the page is no longer as SHOP but as the menu MAGAZINE.

    Hoping this trouble will be sorted out sooner.

    Thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    November 7, 2014 at 14:54

    Hello,

    We’ve fixed the issue.
    Please check the site now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: arastrelli
    arastrelli
    Participant
    November 7, 2014 at 15:00

    thank you very much!!!
    🙂

    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 7, 2014 at 15:19

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

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The issue related to '‘Error in displaying when searching an item’' has been successfully resolved, and the topic is now closed for further responses

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