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Error in header Section - by wealthy - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

wealthy

Participant

July 11, 2015 at 03:05

Hi I am getting some errors in the header section when I add a security plugin ithemes security
can you please help with this as I spoke to the plugin Author and they suggest the fault is with your code

Warning: getimagesize(http://SITE URL/Logo.png): failed to open stream: HTTP request failed! HTTP/1.1 403 Forbidden in /home1/ab29558/public_html/fnf/wp-content/themes/classico/framework/theme-functions.php on line 172

Warning: getimagesize(http://SITEURLLogo.png): failed to open stream: HTTP request failed! HTTP/1.1 403 Forbidden in /home1/ab29558/public_html/fnf/wp-content/themes/classico/framework/theme-functions.php on line 173

Please, contact administrator
for this information.

#74605 Copied

5 Answers

Jack Richardson

Support staff

July 11, 2015 at 07:17

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#74618 Copied

wealthy

Participant

July 11, 2015 at 07:23

as requested

Please, contact administrator
for this information.

#74621 Copied

Jack Richardson

Support staff

July 11, 2015 at 09:17

Hello,

I’ve analyzed our theme code and it works without any problems when iThemes Security plugin is deactivated. You need to solve the issue with plugin author/support.

Best regards,
Jack Richardson.

#74656 Copied

wealthy

Participant

July 12, 2015 at 06:54

Ok for others with the same error

Seems for some reason the .htaccess file was blocking something.

What I did was rename the .htaccess file. Went to Permalinks and saved it again and a new .htaccess file was created and error is no longer there.

Oh and the pluging that seemed to have caused it is still working ok too

Thanks for your support.

#74700 Copied

Eva Kemp

Support staff

July 13, 2015 at 08:28

Hello,

We’re glad the problem has been resolved.
If there are any questions feel free to contact us.

Regards,
Eva Kemp.

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