Error in mobile view. i need the solution

This topic has 2 replies, 2 voices, and was last updated 3 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Pepe
    Pepe
    Participant
    July 26, 2024 at 11:16

    I’m creating my website and I see that I don’t have the same template in the desktop version as in the mobile version.

    When I go to edit the website in the mobile version from the desktop with Elementor or Xstore, everything is fine.

    But when I go to view the website from the mobile, I get a different template and I don’t know how to fix it.

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2024 at 11:51

    Hello,

    Thank you for reaching out to us with your request.

    Your site is under maintenance mode, so we can’t check it.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

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