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Error in my website, I need updated plugins

This topic has 8 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Lucasatinado

Lucasatinado

Participant

February 6, 2023 at 21:53

Update Plugins

Please, contact administrator
for this information.

#346197 Copied Theme version: .6.3.70.0.1

7 Answers

Lucasatinado

Participant

February 6, 2023 at 22:08

Theme Royal Demo Designers

Please contact administrator
for this information.

#346198 Copied

Rose Tyler

Support staff

February 7, 2023 at 14:15

Hello, Lucasatinado

Please provide temporary wp-admin and FTP access.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To provide FTP access, please contact your hosting provider for assistance.

Best Regards,
8Themes Team

#346259 Copied

Lucasatinado

Participant

February 7, 2023 at 17:27

Hi Rose,
thanks for your message, here all my details

Regards
Lucas

Please contact administrator
for this information.

#346320 Copied

Rose Tyler

Support staff

February 7, 2023 at 17:45

Hello, Lucasatinado

We were able to log in to your Dashboard, thanks.

Please contact your hosting provider and ask to downgrade PHP version to 7.4.

Also, we need FTP access.

Best Regards,
8Themes Team

#346331 Copied

Lucasatinado

Participant

February 7, 2023 at 21:58

Hi Rose,
thank you very much for your prompt response,
the PHP version has been changed to 7.4.

Please contact administrator
for this information.

#346344 Copied

Rose Tyler

Support staff

February 8, 2023 at 17:13

Hello, Lucasatinado,

Please check your Home page. You can edit demo content depending on your needs now.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Themes Team

#346438 Copied

Lucasatinado

Participant

February 8, 2023 at 18:08

Hi Rose,
thank you so much for your help

Regards
Lucas

#346445 Copied
Tagged: error, plugins, themes, update, woocommerce, wordpress
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Error in my website, I need updated plugins

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