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Error in page 5 of the webshop – critical error

This topic has 2 replies, 2 voices, and was last updated 26 minutes ago ago by Rose Tyler

gewoonbovenaan

Participant

November 5, 2024 at 12:17

Hi,

there is a error which occurs now and then on all the webshops with xstore/xcore. You go to page 5 and this occurs: https://gyazo.com/fa38a178d80a14e646076fafccbd50d1 it breaks the layout and an error message happens. https://gyazo.com/4993b906309c7ce095995850f757ebb8

https://www.pvcvloeren.nl/categorie/pvcvloeren/plak-pvc/page/5/

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1 Answer

Rose Tyler

Support staff

November 5, 2024 at 13:55

Hello,

Thank you for contacting us and for using XStore.

Please provide FTP access.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

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