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Error in the backend, cant edit page anymore with WP bakery

This topic has 4 replies, 3 voices, and was last updated 3 years ago ago by Rose Tyler

gewoonbovenaan

Participant

November 26, 2021 at 12:32

Hi,

Somehow i cant edit anything in the backend anymore. When i go to pages i get to see this screen. https://gyazo.com/5e9e737cfb8c9ca11a663bed2c5fa42e but i cant edit it via Wp bakery anymore although everything is activated well. When i disable all the plugins it doesnt help either. When i start troubleshooter suddenly it works. Any idea why this problem occurs?

Please, contact administrator
for this information.

#309922 Copied Theme version: 8.1

3 Answers

Olga Barlow

Support staff

November 26, 2021 at 15:08

Hello,

I suppose it’s related to the role editor plugin. Change the account role for your user to admin only and check the editor after that.

Regards

#309954 Copied

gewoonbovenaan

Participant

November 26, 2021 at 15:16

thank you very much, can you please explain how to do that?

#309960 Copied

Rose Tyler

Support staff

November 27, 2021 at 08:18

Hello,

Dashboard > Plugins > role editor plugin settings > change the account role for your user to admin only and check the editor after that, or contact the support of the plugin to get assistance with this, because we are not developers of the mentioned plugin.

Regards

#310010 Copied
Tagged: backend, best selling, edit page, error, themes, woocommerce, wp-bakery
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