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Error in the email builder. How to fix this problem?

This topic has 5 replies, 2 voices, and was last updated 2 years, 9 months ago ago by oreshka

oreshka

Participant

January 27, 2022 at 09:47

load-scripts.php?c=1&load[chunk_0]=regenerator-runtime,wp-polyfill,wp-hooks,jquery-core,jquery-migrate,utils&ver=5.9:12 jQuery.Deferred exception: Unexpected token d in JSON at position 814 SyntaxError: Unexpected token d in JSON at position 814
at JSON.parse ()
at HTMLDocument. (https://oreshka.org/wp-content/plugins/et-core-plugin/packages/woocommerce-email-template-customizer/assets/js/run.js?ver=1.0.0.7:403:34)
at e (https://oreshka.org/wp-admin/load-scripts.php?c=1&load%5Bchunk_0%5D=regenerator-runtime,wp-polyfill,wp-hooks,jquery-core,jquery-migrate,utils&ver=5.9:12:30038)
at t (https://oreshka.org/wp-admin/load-scripts.php?c=1&load%5Bchunk_0%5D=regenerator-runtime,wp-polyfill,wp-hooks,jquery-core,jquery-migrate,utils&ver=5.9:12:30340) undefined
S.Deferred.exceptionHook @ load-scripts.php?c=1&load[chunk_0]=regenerator-runtime,wp-polyfill,wp-hooks,jquery-core,jquery-migrate,utils&ver=5.9:12
load-scripts.php?c=1&load[chunk_0]=regenerator-runtime,wp-polyfill,wp-hooks,jquery-core,jquery-migrate,utils&ver=5.9:12 Uncaught SyntaxError: Unexpected token d in JSON at position 814
at JSON.parse ()
at HTMLDocument. (run.js:403:34)
at e (load-scripts.php:12:30038)
at t (load-scripts.php:12:30340)
?v=2.0:16 WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed:

An error is also indicated:
Warning: array_walk_recursive() expects parameter 1 to be array, null given in /home/virtwww/w_oreshka-org_2c793dcd/http/wp-content/plugins/et-core-plugin/packages/woocommerce-email-template-customizer/includes/init.php on line 249

#315348 Copied Theme version: 8.0.12 WooCommerce version: 6.1.1

4 Answers

Olga Barlow

Support staff

January 27, 2022 at 10:57

Hello,

1) Provide us with WP Dashboard and FTP access to your site.
2) Explain in mode detail when do you get this error? Provide us with the screenshot for better understanding.

Regards

#315352 Copied

oreshka

Participant

January 27, 2022 at 11:10

An error occurs when trying to edit the email template (xstore-email builder) . The body of the letter is not edited and does not arrive to the addressee.

Please contact administrator
for this information.

#315353 Copied

Olga Barlow

Support staff

January 27, 2022 at 12:48

Hello,

Thank you. I passed the issue to our developers. I’ll inform you once they fix the problem.

Regards

#315370 Copied

oreshka

Participant

January 29, 2022 at 02:49

Hello! The error has disappeared. However, all the templates have disappeared. Could you please send email templates that go to xstore by default.

#315485 Copied
Tagged: builder, email, error, theme, woocommerce, wordpress
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Error in the email builder. How to fix this problem?

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