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Error in the Home of the Xstore TEA template

This topic has 6 replies, 3 voices, and was last updated 11 months, 4 weeks ago ago by Rose Tyler

Pablo Borche

Participant

February 28, 2024 at 13:32

Hello. I am adapting one of the templates for a client on a test server (not the production server). I imported the TEA template but the home page was not installed correctly. It gives the error 404. I send a print of the error.

How can I solve it?

Thank you!!

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#385127 Copied Theme version: 9.2.9

5 Answers

Tony Rodriguez

Support staff

February 28, 2024 at 13:55

Hello, @Pablo Borche,

Thank you so much for purchasing our theme and contacting our support center.

We kindly request that you proceed with the installation and activation of the following required plugins on your website: the WooCommerce plugin, the XStore Core plugin, and the Elementor or WPBakery Page Builder Page Builder plugin.

Should you encounter any issues following the installation, please do not hesitate to provide us with access to your site’s wp-admin area. We ask that you submit this information securely within the private content section, enabling us to examine your settings in detail and offer the necessary assistance.

We kindly recommend that you take a complete backup of your site before proceeding.

Thank you for your attention to this matter. We are here to support you every step of the way.

Warm regards,
The 8Theme Team

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#385133 Copied

Pablo Borche

Participant

February 28, 2024 at 14:24

Hello. The plugins are installed but the problem still remains. I pass my data through the private area.

Thank you!!

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#385138 Copied

Rose Tyler

Support staff

February 28, 2024 at 16:26

Hello, Pablo Borche,

Thank you for contacting us and for using XStore.

Please go to Pages > here is your Home page – https://prnt.sc/LW3aOIJCwaFx and it works fine.

Warm regards,
The 8Theme Team

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#385156 Copied

Pablo Borche

Participant

February 28, 2024 at 16:40

Hello.

I kept seeing it with an error.

I attach a print.

Thank you!!

Files is visible for topic creator and
support staff only.

#385158 Copied

Rose Tyler

Support staff

February 28, 2024 at 17:03

Hello, Pablo Borche,

We appreciate your prompt response.

Please check the Private Content area.

Warm regards,
The 8Theme Team

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for this information.

#385160 Copied
Tagged: fix xstore tea error, resolve tea template error, troubleshoot xstore wordpress, woocommerce template issues, wordpress woocommerce themes, xstore tea template error
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