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Error in the theme - by ivava - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Jack Richardson

ivava

Participant

November 24, 2015 at 17:04

Hiya,

Sorry, I had an external help with other plugin for my theme and they found this error…

http://clip2net.com/s/3qINcxB – errors not fixed, it is your theme. I wanted to fix it in your theme header.php – but editor is not accessible for me …

http://c2n.me/3qLmuiG – look what you have in js code – it is theme bug and should be resolved, because another plugins functionality can be damaged too… Write about this issue with screens to theme developers

Could you please help me with that. I can give you my login details to godaddy if needed for the header.php or FTP

many thanks
cheers
Iva

Please, contact administrator
for this information.

#101122 Copied

8 Answers

Eva Kemp

Support staff

November 24, 2015 at 17:50

Hello,

You can edit files via FTP, use some FTP client (FileZilla, for example) and connect to your server.

Regards,
Eva Kemp.

#101133 Copied

ivava

Participant

November 24, 2015 at 22:56

Hi,
Well they just told me that I should ask you to do it as it is the theme problem not theirs. Sadly, I don’t know any coding :/.

Cheers,

Iva

Please, contact administrator
for this information.

#101188 Copied

ivava

Participant

November 25, 2015 at 00:19

Hi, also in search engines my home page shows as http://www.kajatheone.com/example-post/ how can I get rid off the example-post in my home page, please?

Many thanks

Iva

#101195 Copied

Eva Kemp

Support staff

November 25, 2015 at 12:21

Hello,

On our test site there is no such error. Please specify in what file you see that error.

Concerning search engines, you should refer to SEO specialists.

Regards,
Eva Kemp.

#101260 Copied

ivava

Participant

November 25, 2015 at 14:30

Hi,
http://clip2net.com/s/3qINcxB
http://c2n.me/3qLmuiG

Cheers:D

I.

#101280 Copied

Eva Kemp

Support staff

November 25, 2015 at 15:04

Hello,

We saw your screenshots in the previous post. Thank you.
But we can’t find these errors on our test site.
So please specify or ask your plugin supporters where they found the errors, in what files.

Thank you.

Regards,
Eva Kemp.

#101289 Copied

ivava

Participant

November 29, 2015 at 22:41

Hi ,
OK thats fine, thank you.
And just one more question , the can you please tell me where can I find text field in the editor for this single product tab…Returns and delivery under the reviews ..? http://kajatheone.com/product/rose-quartz/

Many thanks,

All the best

Iva

I love your theme !

#101856 Copied

Jack Richardson

Support staff

November 30, 2015 at 09:08

Hello,

You can edit that tab in Theme Options > E-Commerce > Single Product Page > Custom tab title.

Best regards,
Jack Richardson.

#101886 Copied
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