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Error in updating products in the off canvas and checkout window

This topic has 2 replies, 2 voices, and was last updated 6 months ago ago by Tony Rodriguez

LVRB Love's Rebel

Participant

June 21, 2024 at 04:15

Hello.

With the latest Xstore update, the product quantity is not updated when I increase or decrease the quantities of the same product in the off canvas window and at checkout.

That is, if I have 1 unit of product and I want to increase it to 3 units of the same product, the quantity is not updated.

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#400732 Copied Theme version: 9.3.13

1 Answer

Tony Rodriguez

Support staff

June 21, 2024 at 05:44

Hello, @LVRB Love’s Rebel,

Thank you for contacting us and for using XStore.

We have completed a thorough review of the Off Canvas (Mini Cart) functionality on your website and are pleased to inform you that it is operating correctly. For your reference, we have provided a video demonstration in the private content area.

Additionally, it appears that the issue may be related to caching on your end. We kindly recommend that you clear your browser’s cache and then recheck the functionality using a fresh browser session.

Should you require any further assistance or have additional questions, please do not hesitate to contact us. We are here to help.

Best regards,
The 8Theme Team

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for this information.

#400737 Copied
Tagged: checkout window issue, fixing wordpress templates, off canvas error, product update issue, troubleshooting woocommerce errors, woocommerce templates error, woocommerce wordpress problems
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