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Error in WCFM vendor page - by randyvarianda

This topic has 8 replies, 2 voices, and was last updated 3 years, 9 months ago ago by Rose Tyler

randyvarianda

Participant

February 15, 2021 at 07:46

hi, i found error on vendor page when using wcfm plugin, i’ve ask the wcfm they said the error is on the theme.

#274209 Copied Theme version: 7.2.4

7 Answers

Rose Tyler

Support staff

February 15, 2021 at 08:06

Hello,

Thanks for using XStore.
Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then.
Do you have this problem when a default WooCommerce theme – Storefront is activated on your site or with our theme only?

Regards

#274213 Copied

randyvarianda

Participant

February 15, 2021 at 08:41

already tried disable other plugin but error still there,

yes, when I switch to storefront theme its fine, but when switch to xstore the error appear https://getnovla.com/store/chikochiko2/

#274225 Copied

Rose Tyler

Support staff

February 15, 2021 at 09:56

Thanks for the reply.
Please provide temporary wp-admin and FTP access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#274249 Copied

randyvarianda

Participant

February 15, 2021 at 10:06

okayyy

Please contact administrator
for this information.

#274250 Copied

Rose Tyler

Support staff

February 15, 2021 at 14:11

Fixed.

Regards

#274314 Copied

randyvarianda

Participant

February 15, 2021 at 15:15

thank you so muchh

#274325 Copied

Rose Tyler

Support staff

February 15, 2021 at 15:16

You’re welcome!

Regards

#274327 Copied
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