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Error in WooCommerce payment gateway - by eveprod

This topic has 9 replies, 4 voices, and was last updated 3 years, 8 months ago ago by Olga Barlow

eveprod

Participant

February 25, 2021 at 14:32

Error log and debug show following errors:
[25-Feb-2021 12:03:37 UTC] PHP Warning: Division by zero in /home/——/public_html/wp-content/themes/xstore/framework/woo.php on line 2133

Warning: Division by zero in /home/——/public_html/wp-content/themes/xstore/framework/woo.php on line 2133

#276511 Copied Theme version: 7.2.5 WooCommerce version: 5.0.0

8 Answers

Rose Tyler

Support staff

February 25, 2021 at 16:56

Hello,

Please provide URL, temporary wp-admin and FTP access.

Regards

#276548 Copied

eveprod

Participant

February 25, 2021 at 17:04

here it goes

Please contact administrator
for this information.

#276552 Copied

Olga Barlow

Support staff

February 25, 2021 at 18:57

Hello,

Could you, please, explain in more detail your actions to reproduce this error? I was able to create test order without any problems https://prnt.sc/106uye1

Regards

#276585 Copied

eveprod

Participant

February 25, 2021 at 19:10

it happens in the credit card or debit gateway

#276593 Copied

Muhammad Zaki

Support staff

February 25, 2021 at 20:06

Hello!

I am afraid to say that I see only the bank transfer option on the checkout. Can you please check if you have disabled the other options?

Can you please tell me? Are you adding these gateways with the help of third-party plugins?

Thank you!

#276607 Copied

Olga Barlow

Support staff

February 26, 2021 at 09:58

P.S. Please, enable payment gateway that gives that error and also provide us with test credentials that we could use to test the payment.

Regards

#276677 Copied

eveprod

Participant

February 26, 2021 at 13:01

Somebody had deactivated the payment methods, it’s reactivated now. The third party plugin is SIBS

#276699 Copied

Olga Barlow

Support staff

February 26, 2021 at 15:44

Hello,

We have fixed the warnings from our theme. But sibs-woocommerce plugin gives a lot of notices
PHP Notice: Trying to access array offset on value of type bool in /wp-content/plugins/sibs-woocommerce/includes/class-general-functions.php on line 115
PHP Notice: Trying to access array offset on value of type bool in wp-content/plugins/sibs-woocommerce/includes/class-general-functions.php on line 177
PHP Notice: Trying to access array offset on value of type bool in /wp-content/plugins/sibs-woocommerce/includes/class-general-functions.php on line 184
It’s not related to our theme but to the plugin. Even with the default theme, we see the infinite spinner https://gyazo.com/ab5a83586ee816e7d373fb98748c16df

So, contact the plugin author to fix this.

Regards

#276745 Copied
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