This topic has 4 replies, 2 voices, and was last updated 3 years, 8 months ago ago by Olga Barlow
To whom it may concern.
i dont have time for non-working themes or plugin.
refund please.. i just purshaced, and not working.
Hello,
Take our apologies if you faced any inconvenience using our theme.
Could you, please, explain in more detail what error do you have? Provide us with WP Dashboard access to check and help you.
Regards
Im busy, so i bought another theme that worked without any problems.
Its only wrote error installing plugings and stopped.
Hello,
Such issue is related to server settings as a rule when you have limited writing permission and theme can’t install plugins automatically. It’s not related to theme but to your server. Anyway, we need to check the issue and confirm that problem appears and it’s related to our theme, only after that, we are able to give refund https://themeforest.net/page/customer_refund_policy
We can’t give you refund without screenshots of the error from your side and without checking the error, sorry.
Regards
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