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Error installing plugins - by bayoumi - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 3 years, 7 months ago ago by Olga Barlow

  • Avatar: bayoumi
    bayoumi
    Participant
    April 19, 2021 at 14:26

    To whom it may concern.

    i dont have time for non-working themes or plugin.
    refund please.. i just purshaced, and not working.

    #284737 Copied Theme version: 7.2
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 19, 2021 at 17:04

    Hello,

    Take our apologies if you faced any inconvenience using our theme.
    Could you, please, explain in more detail what error do you have? Provide us with WP Dashboard access to check and help you.

    Regards

    #284772 Copied
    Avatar: bayoumi
    bayoumi
    Participant
    April 19, 2021 at 18:19

    Im busy, so i bought another theme that worked without any problems.

    Its only wrote error installing plugings and stopped.

    #284786 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 19, 2021 at 18:26

    Hello,

    Such issue is related to server settings as a rule when you have limited writing permission and theme can’t install plugins automatically. It’s not related to theme but to your server. Anyway, we need to check the issue and confirm that problem appears and it’s related to our theme, only after that, we are able to give refund https://themeforest.net/page/customer_refund_policy
    We can’t give you refund without screenshots of the error from your side and without checking the error, sorry.

    Regards

    #284790 Copied
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