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Error installing Ultimate addons for Visual Composer

This topic has 21 replies, 4 voices, and was last updated 9 years, 8 months ago ago by Robert Hall

  • Avatar: priteshaggarwal
    priteshaggarwal
    Member
    April 14, 2015 at 11:51

    I am receiving error while installing Ultimate addons for Visual Composer .

    Error shown is Fatal error: Class ‘TGM_Bulk_Installer’ not found in /home/jkhan4fd/public_html/wp/wp-content/themes/woopress/framework/plugins/class-tgm-plugin-activation.php on line 1486 . Kindly provide how to proceed

    #56777 Copied Theme version: woopress
    20 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 14, 2015 at 12:15

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    #56784 Copied
    Avatar: priteshaggarwal
    priteshaggarwal
    Member
    April 14, 2015 at 17:24

    Kindly check

    Please, contact administrator
    for this information.
    #56894 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    April 14, 2015 at 17:36

    Hello,

    We also need FTP credentials.
    Please provide us with them.

    Regards,
    Eva Kemp.

    #56904 Copied
    Avatar: priteshaggarwal
    priteshaggarwal
    Member
    April 14, 2015 at 19:28

    what are ftp credentials?

    #56932 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    April 14, 2015 at 20:03

    Hello,

    Please ask your host to provide you with FTP host, FTP login and FTP password. Then send the info to us.

    Thank you.
    Regards,
    Eva Kemp.

    #56939 Copied
    Avatar: sukhy2001
    sukhy2001
    Participant
    April 14, 2015 at 22:05

    I’m also having the same problem. When I upload Ultimate addons for Visual Composer via FTP and activate I get a 500 page. Same thing happens when I try to install anything else

    Please, contact administrator
    for this information.
    #56948 Copied Theme version: WooPress WooCommerce version: 2.3.7
    Avatar: Eva
    Eva Kemp
    Support staff
    April 15, 2015 at 09:39

    Hello @sukhy2001,

    You need ask your host to increase values of post_max_size, upload_max_filesize and memory_limit functions. After that try to activate plugins.

    Thank you.
    Regards,
    Eva Kemp.

    #57025 Copied
    Avatar: priteshaggarwal
    priteshaggarwal
    Member
    April 15, 2015 at 14:05

    kindly check the ftp credentials

    Please, contact administrator
    for this information.
    #57095 Copied
    Avatar: priteshaggarwal
    priteshaggarwal
    Member
    April 15, 2015 at 15:04

    Now i cant log in wordpress

    #57146 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    April 15, 2015 at 15:17

    Hello @priteshaggarwal,

    Please ask your host to increase values for post_max_size and upload_max_filesize functions. Then install the plugin.

    Thank you.
    Regards,
    Eva Kemp.

    #57154 Copied
    Avatar: priteshaggarwal
    priteshaggarwal
    Member
    April 15, 2015 at 15:25

    What is the optimum quantity for post_max_size and upload_max_filesize functions

    #57159 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 15, 2015 at 15:44

    Hello,

    The more is the better, but values should be no less than 20M.

    Regards,
    Robert Hall.

    #57164 Copied
    Avatar: priteshaggarwal
    priteshaggarwal
    Member
    April 15, 2015 at 16:26

    The hosting company is saying they cannot change because i am hosting on shared hosting. any other solution

    #57189 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    April 15, 2015 at 17:10

    Hello @priteshaggarwal,

    Now we can’t access your site, there is “Not Found” error.
    Are you making any changes?

    Regards,
    Eva Kemp.

    #57202 Copied
    Avatar: priteshaggarwal
    priteshaggarwal
    Member
    April 15, 2015 at 17:41

    The website is not working anymore. Can you help me reset it to factory setting ?

    #57217 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    April 15, 2015 at 17:53

    Hello @priteshaggarwal,

    You need ask your host to restore the site from back up. They should have backups on a server.

    Regards,
    Eva Kemp.

    #57220 Copied
    Avatar: priteshaggarwal
    priteshaggarwal
    Member
    April 15, 2015 at 18:19

    I have done and installed the theme. Now kindly provide solution for ultimate addons for vc

    #57226 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    April 15, 2015 at 19:34

    Hello @priteshaggarwal,

    I’ve installed Ultimate VC Addons plugin.
    Please check it.

    Regards,
    Eva Kemp.

    #57241 Copied
    Avatar: priteshaggarwal
    priteshaggarwal
    Member
    April 15, 2015 at 19:48

    Thank you so much 🙂

    #57250 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 15, 2015 at 19:57

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    #57253 Copied

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